Sbrigati Return Policy
At Sbrigati, we are dedicated to providing you with high-quality products and exceptional customer service. If you are not completely satisfied with your purchase of Sbrigati, we are here to assist you through our return process.
Return Eligibility
To be eligible for a return, please ensure that:
- The product is returned within 30 calendar days from the date you received it.
- The product is in its original condition, unused, and undamaged.
- All original packaging, accessories, manuals, and documentation are included.
Return Process
- Initiate a Return: Contact our customer support team at 480-957-1094 to request a Return.
- Prepare the Product: Carefully pack Sbrigati in its original packaging, including all components and accessories.
- Uninstallation: Arrange for the uninstallation of the device. Please note that all uninstallation costs are your responsibility.
- Shipping: Ship the product to the return address provided by our customer support. You are responsible for all shipping costs associated with the return. We recommend using a trackable shipping service and purchasing shipping insurance.
Refunds
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund:
- If approved, a refund will be processed to your original method of payment within 10 business days.
- If the product is damaged or not in its original condition, a partial refund or rejection may occur.
Non-Refundable Items
The following items are not eligible for return or refund:
- Products returned after the 30-day return window.
- Products that have been installed, altered, or damaged after delivery.
- Any associated installation or uninstallation services.
Exchange Policy
We only replace items if they are defective or damaged upon arrival. If you need to exchange Sbrigati for the same item, please contact our customer support team.
Shipping Costs
All shipping costs for returning the product are the responsibility of the customer. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included.
Uninstallation Costs
Any costs associated with uninstalling Sbrigati are solely the customer's responsibility. We do not provide uninstallation services or cover these expenses.
Contact Us
If you have any questions about our return policy or need assistance with the return process, please contact us at:
- Email: [email protected]
- Phone: 480-957-1094
Our customer support team is happy to assist you.